- Report: #978098
Report - Rebuttal - Arbitrate
Complaint Review: Spray Gun World
Spray Gun WorldInternet United States of America
Spray Gun World SGW, Industrial Spray Equipment, Mike The Professor Takes money does not send goods Internet
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I purchased a spray gun from Spray Gun World (SGW) several years ago and had no issues. The order was a few hundred dollars and I recall receiving the products within a week of placing the order. Recently I decided to add another tip set to my spray gun so I went back to Spray Gun World and placed an order for $68.00 for a complete tip set only. I received an order confirmation and within a few days an email from Mike the Professor saying that I only order a tip set and asked if I had a gun and that he would hold my order until I responded. I responded that I already have a spray gun and only need a new tip.
A second email from Mike the Professor then tells me that he needs to charge me $10.00 more as a minimum shipping charge. Mind you this was not listed on the website. This time in my replay to Mike I explained how I thought this was odd and that I would expect the website to add shipping if I did not meet their minimum order but to process my order. That was the last I heard from Spray Gun World. I saw the charge come through on my credit card but no tip set. One month
after placing my order and being billed I tried to check my order status, and guess what? Spray Gun World does not
have any order history on their website.
I then searched for a phone number and guess what? They dont list any phone numbers either, less a fax number. I then sent numerous emails to Ask@SprayGunWorld.com and Orders@Spraygunworld.com with guess what? No response. Finally after a week of sending emails asking for some sort of status, I found my old email form Mike the Professor, Mike
Davis, and sent an email to him. This time I received a response that the order was being shipped and I should have
it by the end of the week. No tracking number, nothing. Well guess what, that week has come and went and no product yet.
My latest emails have not received any reply. Its been 6 weeks and nothing except a bill. DO NOT buy from this so called company.
This report was posted on Ripoff Report on 12/04/2012 07:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spray-Gun-World/internet/Spray-Gun-World-SGW-Industrial-Spray-Equipment-Mike-The-Professor-Takes-money-does-not-s-978098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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