• Report: #691690

Complaint Review: Sprint Nextel Corp & Boost Mobile LLC

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  • Submitted: Sun, February 06, 2011
  • Updated: Sun, February 06, 2011

  • Reported By: GeDog — Boise Idaho United States of America
Sprint Nextel Corp & Boost Mobile LLC
6200 Sprint Parkway Overland Park, Kansas United States of America

Sprint Nextel Corp & Boost Mobile LLC Sprint Prepaid Group, Sprint/Boost harm a disabled Veteran! Overland Park, Kansas

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Regarding customer, Gary Kendall, Boise ID, phone number (((redacted))).   Sprint Nextel Corp, Sprint Prepaid Group,  and Boost Mobile LLC have unjustly turned off this disabled Veteran’s phone service where the bill is current and paid.   This disabled Veteran relies on his cell phone for contact with medical providers and emergency responders - even the doorbell to his building rings through to his cell phone.  He could not allow access to emergency responders even if he could call them!   His caretakers cannot let him know they have arrived at his building or gain entrance to assist him.  

His doctors cannot call him to let him know when his next treatments are scheduled.   Sprint/Boost’s agent has failed to properly record the payment.   The Veteran’s bank sent this automatic payment on time and can prove it was delivered within the Veteran’s contractual payment grace period.   Sprint Nextel Corp., it's subsidiary Boost Mobile LLC, and it's local agent Unlimited Wireless LLC, have all been totally unresponsive to this disabled Veteran's plea's for resolution and reinstatement of his phone service!   Turn this man’s telephone service back on and resolve your other problem’s without any more harassment of the Veteran!

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This report was posted on Ripoff Report on 02/06/2011 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Nextel-Corp-Boost-Mobile-LLC/Overland-Park-Kansas-66251/Sprint-Nextel-Corp-Boost-Mobile-LLC-Sprint-Prepaid-Group-SprintBoost-harm-a-disabled-V-691690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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