- Report: #280600
Report - Rebuttal - Arbitrate
Complaint Review: Sprint-Nextel Gary Forsee CEO
Sprint-Nextel Gary Forsee CEO2001 Edmond Hally Dr Reston, Virginia U.S.A.
Sprint-NextelSprint-Nextel Gary Forsee CEO Sprint owes me for 4 months of HELL!!! Reston Virginia
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I said are you serious?? Ok obviously wasnt getting anywhere with Miss congeniality so I said well dont let me find it on my bill.
Sure enough it was so I called back got disconnected and after a few more trys , the last one I was on hold for a good 30 mins and the phone just disconnected.
So I emailed them and told them take it off my bill no reply. So a few days and a dozen emaiils later I called again, the smart a** young man on the phone said well you dont have to pay it as long as you dont go over your limit... I said you dont get it IM not paying for it, he said if we give you money that you never gave us you would be ripping us off!! I several more times tryed to explain his job to him, but hung up even more frustrated, I alternantly called and/or emailed these people every 2 days until Oct 23, then I googled sprint complaints for a # to corporate and got 27000 hits!!!
I called The CEO and told him and also informed him of all the hits on sprint and he said he knew, I asked him to train his people and he said we are but it takes time..
anyway he took the charges and the late fees off in like 2 minutes!!!! I have ulcers from these idiots and it took 2 MINS!!!!
Desert Hot Springs, California
This report was posted on Ripoff Report on 10/24/2007 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Nextel-Gary-Forsee-CEO/Reston-Virginia-20191/Sprint-NextelSprint-Nextel-Gary-Forsee-CEO-Sprint-owes-me-for-4-months-of-HELL-Reston-V-280600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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