- Report: #177681
Report - Rebuttal - Arbitrate
Complaint Review: Sprint Nextel
Sprint Nextelsprint.com , Maryland U.S.A.
Sprint Nextel Billing Mistakes bad bad customer service Ripoff new jersey
*Consumer Suggestion: Attorney General Lisa Madigan
*Consumer Suggestion: i dont understand sprint
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I hope this made sence because im writing usins emotions.
reviewed my bills and discovered that I was adjusted on my current bill but not for Nov to DEC For my bill. I spent many hours trying to rectify a mistake that nextel made by not converting my 609-780-**** phone to the power plan she is on now. This phone generated a accrued amount of I think $187.32. One can look at my history that something was wrong. Why should I have to pay for nextel mistake. I credit was given to me for Jan. Feb bill but not on the DEC Jan bill. I mean why would I convert two phones to power plan and leave one phone on team share without a team anymore. Why is Nextel putting me through all these changes. I mean right is right and I didn't need to be screamed at yelled at for trying to rectify my bill . If this is the new Sprint customer service I'm just going to pull all three phones. I'm am going to seek legal counsel in this matter. Last year my kid ran up a thousand dollar bill. I paid the bill because I was not keeping track of my phone. Since that time I have been keeping abreast of my account. The reason I'm e-mailing instead of calling so I have a hard copy of my inquiry and I don't feel like getting yelled at. Please pass this e-mail along to management.
Cape May Court House, New Jersey
This report was posted on Ripoff Report on 02/23/2006 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Nextel/Maryland/Sprint-Nextel-Billing-Mistakes-bad-bad-customer-service-Ripoff-new-jersey-177681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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