• Report: #177681

Complaint Review: Sprint Nextel

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, February 23, 2006
  • Updated: Thu, April 20, 2006

  • Reported By:Cape May Court House New Jersey
Sprint Nextel
sprint.com , Maryland U.S.A.

Sprint Nextel Billing Mistakes bad bad customer service Ripoff new jersey

*Consumer Suggestion: Attorney General Lisa Madigan

*Consumer Suggestion: i dont understand sprint

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This is a e-mail I just sent to The New Sprint nextel. I first called the customer service and spoke with Steve. On many occasions I had to remind him that I wasn't speaking to him but to the company and to take deep breaths. He refused to aput me through to his supervisor and he started to scream at me. Yes SCREAM at me. He finally put me through to his supervisor who was also aggressive, I really would like a lawyer to sue in a class action. The other thing that gets me is that why isn't the minutes I paid for ain't credited to the next month. Its bad enough that reception is bad and there is alot of droped callers. They seem to be hiring frustrated telemarketers. Instead of inproving the system the are making mega bucks. Please if there are any lawers reading this lets get something going. Perhaps we can change legislation concerning the airways after all we pay government fees and taxes.

I hope this made sence because im writing usins emotions.

reviewed my bills and discovered that I was adjusted on my current bill but not for Nov to DEC For my bill. I spent many hours trying to rectify a mistake that nextel made by not converting my 609-780-**** phone to the power plan she is on now. This phone generated a accrued amount of I think $187.32. One can look at my history that something was wrong. Why should I have to pay for nextel mistake. I credit was given to me for Jan. Feb bill but not on the DEC Jan bill. I mean why would I convert two phones to power plan and leave one phone on team share without a team anymore. Why is Nextel putting me through all these changes. I mean right is right and I didn't need to be screamed at yelled at for trying to rectify my bill . If this is the new Sprint customer service I'm just going to pull all three phones. I'm am going to seek legal counsel in this matter. Last year my kid ran up a thousand dollar bill. I paid the bill because I was not keeping track of my phone. Since that time I have been keeping abreast of my account. The reason I'm e-mailing instead of calling so I have a hard copy of my inquiry and I don't feel like getting yelled at. Please pass this e-mail along to management.

Frank
Cape May Court House, New Jersey
U.S.A.

This report was posted on Ripoff Report on 02/23/2006 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Nextel/Maryland/Sprint-Nextel-Billing-Mistakes-bad-bad-customer-service-Ripoff-new-jersey-177681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Sprint Nextel

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Attorney General Lisa Madigan

AUTHOR: Bradley - (U.S.A.)

contact Attorney General Lisa Madigan or go to Illinois Attorney General web site to find out how to complain. I have already filed a complaint.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Respond to this report!
What's this?

#2 Consumer Suggestion

i dont understand sprint

AUTHOR: Kayla - (U.S.A.)

the custermer service cussed at me for the same thing
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory