- Report: #322230
Report - Rebuttal - Arbitrate
Complaint Review: Sprint Nextel
Sprint Nextelsprintpcs.com Omaha, Nebraska U.S.A.
Sprint Nextel rip off with internet/vision Omaha Nebraska
( I have also been told that when you are roaming you can't get internet, she is on roam the whole time she is at school) (Although the phone has been resending text messages) I do not have insurance on the daughters' phones but I do on mine I finally took my phone in to have it looked at, they said there was debris in the phone and it should work fine, so far no problems but It wasn't happening daily so we will see, my others daughter's phone wouldn't ring or make calls or anything so I took it in the next day they had to replace it of course for 35.00 cuz no insurance even tho there is a year warranty on it.. They said if I wanted to send it to them on my own I could be it would take up to or more then 2 weeks of course!! Seems funny my phone was doing the same thing and they didnt' offer to replace (I have the insurance) The customer service people you talk to about anything are rude, they really don't listen to what your problem is, the people at the kiosk desks and in the stores tell you completely different stories no one will back up the other..
This report was posted on Ripoff Report on 03/29/2008 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Nextel/Omaha-Nebraska-68183/Sprint-Nextel-rip-off-with-internetvision-Omaha-Nebraska-322230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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