• Report: #331424

Complaint Review: Sprint Nextel

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  • Submitted: Thu, May 08, 2008
  • Updated: Mon, May 12, 2008

  • Reported By:Santa Clara California
Sprint Nextel
2001 Edmund Drive Reston, Virginia U.S.A.

Sprint Nextel Rip Off on last billing Reston Virginia

*Author of original report: Recieved last Sprint Billing Statement

*Author of original report: Found "Contract" / "Agreement"

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I terminated my sprint cell service 04/21/08. I paid Sprint $37.83 on 04/17/08 for what I thought was service for the month of May. The chat I had with the customer Service department claims the last payment is for service between 03/04/08 and 04/03/08. They will not be
sending me a refund to my surprize. After the chat I checked my retail store "Agreement". It states plainly that I will be billed in advance for each month! The contract has long since expired and you can imagine that I never missed a payment. I would expect Sprint to send me a bill with charges due for the period between 04/03/08 and 04/21/08. I don't need to count on my
fingers to figure out there is a problem with this. Are there any accounting types out there who can explain this to me?

Watchfullron
Santa Clara, California
U.S.A.

This report was posted on Ripoff Report on 05/08/2008 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Nextel/Reston-Virginia-20191/Sprint-Nextel-Rip-Off-on-last-billing-Reston-Virginia-331424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Recieved last Sprint Billing Statement

AUTHOR: Watchfullron - (U.S.A.)

The last billing does not include additional charges. I can only wonder if actively complaning has anything to do with it. The statement plainly states the Billing Period of 04/04/08 to 05/03/08 contrary to the chat. I terminated 04/21/08, but this is not mentioned on the bill. My contract and the perscribed payments are "payment is made 1 month in advance". Can anyone imagine anything more standard than payment 1 month in advance? Midway through the contract I had a lot of billing problems with Sprint for things like charging for free minutes and 411 charges I did not make. Is there anything I can do to about this latest rip-off? How blatant can Sprint be before something is done?
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#2 Author of original report

Found "Contract" / "Agreement"

AUTHOR: Watchfullron - (U.S.A.)

The original agreement for Sprint cell service clearly states that payments are made 1 month in advance. My Sprint "Billing & Payment" online access has been terminated. Now I can only try and get very old banking records if it comes to it. I would prefer to not pay Sprint anymore money, and will not know the final billing for a few more weeks.
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