- Report: #442734
Report - Rebuttal - Arbitrate
Complaint Review: Sprint Nextel
Sprint Nextelwww.sprint.com Internet U.S.A.
Sprint Nextel Provide incomplete inaccurate information, deceptive billing practices Internet Nationwide
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Recently, I started calling in to customer service and chatting online as well to try and get resolutions. I have been hung up on, lied to, misled, and misinformed about why I got the charges and each time I was told that I would be reimbursed.
Was I reimbursed? NO! So that caused more phone calls and more aggravation. All in all, I have been on the phone approximately 20-30 times in the last 6 months regarding being overcharged. Thank God I never exceeded my minutes! I strongly suggest all Sprint customers pay very careful attention to their bills. It will cost you a lot more if you don't.
This report was posted on Ripoff Report on 04/10/2009 09:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Nextel/internet/Sprint-Nextel-Provide-incomplete-inaccurate-information-deceptive-billing-practices-Inter-442734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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