- Report: #389158
Report - Rebuttal - Arbitrate
Complaint Review: Sprint PCS
Sprint PCSP.O. Box 660075 Dallas, Texas U.S.A.
Sprint PCS Monthly Insurance payments only to receive refurbished phones Dallas Texas
*Consumer Suggestion: Cancel the insurance
*Consumer Comment: Sprint is has the best insurance plan let me tell you why...
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I just found yesterday (11/7/08) that not only do I have to wait 3-5 business days to receive a new phone, it is refurbished. I have been with Sprint for 10 years now and cannot believe they treat their faithful customers this way!! I had to pay a $50 deductible so that now brings my total payments for insurance up to $500 only to receive a refurbished used phone and have to wait 3-5 business days. Also, if I accidently hit a button on my phone, it tries to bring up the internet and I am charged $2.00 per minute or for accidently touching the button. I never go onto the internet on my phone but need it for picture mail.
Sprint has no roll over minutes so your faithfully penalized on a monthly basis. However, the other months I am no where near going over, those minutes are gone. The employees at the Sprint store I went to yesterday (Islip, NY) were rude and very unsympathetic when I explained that I use my phone for business, Per the manager, "There's nothing we can do to help you!" Not even a I'm sorry, but do you want the refurbished phone or not?
I have one more year on a contract with Sprint and am investigating other carriers as of today.
East Islip, New York
This report was posted on Ripoff Report on 11/08/2008 07:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-PCS/Dallas-Texas-75266/Sprint-PCS-Monthly-Insurance-payments-only-to-receive-refurbished-phones-Dallas-Texas-389158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.