- Report: #224291
Report - Rebuttal - Arbitrate
Complaint Review: Sprint PCS
Sprint PCSP.O. Box 1769 Newark, New Jersey U.S.A.
Sprint PCS Fraudulent billing, very dishonest, scams, rip off, bad customer service, not fair to their long time customers. Newark New Jersey
*Consumer Comment: Sprint Wireless Services/Nextel And HSBC Bank Sprint Wireless Services stealing money from my account...HSBC Bank is allowing it to happen!
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When I first signed a contract with Sprint (2001), the contract stated the replaced phone must be one that is similar to the one you had or an updated model of the same brand. I am so tired of these bogus plans they try to offer you and then when you get your bill it is wrong due to their screw up.
Sprint fails to keep their old customers happy. They came up with this rebate program which I think is not fair because you have to wait a year for a $75.00 rebate or two years for a $150.00 rebate. It is so impossible to be qualified for a rebate because everytime you replace your phone they start over your rebate status. It is not our fault that their phones malfunctions so quickly. Someone has to really crackdown on this COMPANY.
A very upset customer!
Mt. Vernon, New York
This report was posted on Ripoff Report on 12/07/2006 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-PCS/Newark-New-Jersey-07101/Sprint-PCS-Fraudulent-billing-very-dishonest-scams-rip-off-bad-customer-service-not-f-224291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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