• Report: #1029621

Complaint Review: Sprint - SprintPCS

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  • Submitted: Tue, November 18, 2008
  • Updated: Tue, November 18, 2008

  • Reported By:Solon Ohio
Sprint - SprintPCS
6391 Sprint Parkway, Overland Park Kansas 66251-4300 Solon, Ohio U.S.A.

Sprint - SprintPCS cheats and makes hundreds of dollars of fraudulent surcharges in one month Solon Ohio

*Consumer Comment: hummm

*Consumer Comment: hummm

*Consumer Comment: hummm

*Consumer Comment: hummm

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I signed up a simple shared 700-minute family plan at $69 + $20 for two extra lines and used only about 200 minutes a month. In the first month, I paid over 500 dollars for the phones, which they said were supposed to be free, and then $210 for the first month's bill. In the second month, I received $340 charge. Do you know what they charged for? This is an example: For my blackberry phone, after I removed their expensive $39.99 monthly data plan, they charge over $75 for data usage, saying the phone had used 2500 KB causal data services. If it was not a ghost that had magic to do it, it must be SprintPCS that makes fradulent charges. The phone could not even go to the Internet after the data plan was removed. I tried at least two times and verified it after the removal.

I called their customer service and talked to four representatives, they all recited one statement: all their charges are valid.

Liping
Solon, Ohio
U.S.A.

This report was posted on Ripoff Report on 11/18/2008 09:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-SprintPCS/Solon-Ohio-44139/Sprint-SprintPCS-cheats-and-makes-hundreds-of-dollars-of-fraudulent-surcharges-in-one-mo-1029621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

hummm

AUTHOR: Stacey - (U.S.A.)

I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
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#2 Consumer Comment

hummm

AUTHOR: Stacey - (U.S.A.)

I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
Respond to this report!
What's this?

#3 Consumer Comment

hummm

AUTHOR: Stacey - (U.S.A.)

I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
Respond to this report!
What's this?

#4 Consumer Comment

hummm

AUTHOR: Stacey - (U.S.A.)

I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
Respond to this report!
What's this?
Report & Rebuttal
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