- Report: #329967
Report - Rebuttal - Arbitrate
Complaint Review: Sprint Wireless
Sprint Wireless2001 Edmund Halley Drive Reston, Virginia U.S.A.
Sprint Wireless Continue to bill you after your phone is suspended. Reston Virginia
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I finally realize something is not right and call. I politely explain the miss understanding to see if we can get things squared away. I commit to the $210 charge and say I have no problems paying this, is there anyway that we can get the last $100 taken down I will pay this today. I am told that each number is a separate contract and each one has to be cancelled or ported to another company in order to for the account to be considered closed. The number for the other phone which has no activity on it in 3 or 4 months was suspended and they just keep billing you your full amount. I say I would like to close this account today. She says that since we are in the middle of a billing cycle we cannot cancel your account until the end of the billing cycle and I will have to pay another $100 for the entire month of May. I don't know about you, but every other service provider has the ability to pro-rate your service. ( phone,cable,gas,electric ) Where in the world do you consider this to be an ethical means to doing business. I am a father of an autistic child and do my best to manage every cent that I can, so you can see the frustration I have with this sort of greed that just infests the business community of this country. It is quite obvious that this company as do many plays the game and just feeds of the ignorance of
innocent people for a profit. I will never as long as live recommend or receive services from Sprint. God Bless you all!
To plan evil is as wrong as doing it! Proverbs 24:8
Cuyahoaga Falls, Ohio
This report was posted on Ripoff Report on 05/01/2008 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-Wireless/Reston-Virginia-20191/Sprint-Wireless-Continue-to-bill-you-after-your-phone-is-suspended-Reston-Virginia-329967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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