- Report: #310504
Report - Rebuttal - Arbitrate
Complaint Review: Sprint/ nextel
Sprint/ nextelOverland Park, KS 66251 Nationwide U.S.A.
Sprint/ Nextel now charges to fix their errors! Overland Park Kansas
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returned from Sean Jones with Sprints executive office, however when i called the number he left on the voicemail, the number is not a working number. Not only this, but then i proceeded to call the number from the caller i.d., but that too is not a good number to contact him. Finally i called 611 from my cell phone and after being bounced around numerous times, i was finally informed that sprint is subtracting minutes from my plan for every time i have to call customer service due to their errors. I can not believe that i am paying to get them to fix what they did wrong! Not one employee knows how to contact the Executive office, and the number of 888 727 0665 which was left for me to call is not a working number. Stay away from sprint, that is for sure, or it will cost you to fix their errors!
This report was posted on Ripoff Report on 02/20/2008 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint-nextel/nationwide/Sprint-Nextel-now-charges-to-fix-their-errors-Overland-Park-Kansas-310504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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