Sprint 5575 North Port Washington Road
Glendale, Wisconsin United States of America
Sprint iPhone experience RUINED!!! Glendale, Wisconsin
*Consumer Suggestion: Is this post really worthy of ripoffreport?
So I recently switched from my personal AT&T account to be a part of a corporate account on Sprint because its way cheaper for me. This I quickly found out was a significant reduction in service quality but I can deal with that because of the money I am saving. The issue is I when I switched I got the iPhone 5 (Sweet) but I had to get it from a Sprint store because of the corp acct. (fine-nbd). When I was at the store I gave the guy all the info to port over my number which doesn't actually require the service tech to turn on the phone.
Without asking me the guy ripped off all the plastic, turns on the phone (the phone I have been waiting for over 2 years for through broken glass of my 3gs) and starts going through it to make sure it works!!!AGGGGHHHHHH!! The single coolest thing about Apple products is the initial boot it makes the product so worth it. (I know I can redo it somehow but its the CHERRY). This jerk stole my entire customer experience because he wanted to turn it on himself like I, a tech savvy 22yr old, couldn't handle it.
I kept my composure but told him that wasn't cool he brushed it off and said "its fine" didn't even slightly apologize. On top of that I have always been told to charge every product for a very long time before turning it on the first time so the battery doesn't get messed up (this may be completely false) but now I have a phone that holds a charge for about 20 hours with minimal usage, I really don't need more than that but every time I touch it I feel like its been raped. WORST PHONE BUYING EXPERIENCE EVER. Its been about a month and a half since I got it and I think about it every day. He popped my iCherry!!!
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