- Report: #1040232
Report - Rebuttal - Arbitrate
Complaint Review: Sprint
SprintInternet United States of America
Sprint refused cancellation w/o $350.00 payment Internet
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When I reached my home area I had little or no service at all. Called to complain and was told they could not reassure my coverage as there could be a building blocking the signal. I wanted to cancel the contract w/o a fee and after talking to "7" different supposedly supervisors and was told that was not possible.....what if a medical emergency came up and no service? Also my profession depends on communication at any given time.
Sprint wanted to send me a device called an "airave" which should compromise the problem to some degree....but guess what?....they were on back order and I could not be told if or when I might receive one. That only told me that their coverage issues to such a degree that every Sprint user must need one.
This report was posted on Ripoff Report on 04/03/2013 05:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sprint/internet/Sprint-refused-cancellation-wo-35000-payment-Internet-1040232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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