- Report: #323602
Report - Rebuttal - Arbitrate
Complaint Review: Sprint/Nextel Cell Phone Service
Sprint/Nextel Cell Phone Servicesprint.com Internet U.S.A.
Sprint/Nextel Cell Phone Service Monthly cutoff of service due to fradulant charges on account Internet
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Since than my service has been disconnected twice due to not paying the full balance. The unauthorized charges added in January amounted to $1,800.00.
After my first disconnection in on March 4th, I called and made a payment over the phone to re-activate my service with the understanding that this would not happen again...this is what the representative had assured me.
I received a bill on March 10th with $800.00 of the $1,800 unauthorized charges still on my account. I made a payment for my orginal phone package. And once that checked had cleared..I was again disconnected due to not paying the full balance.
BY THE WAY MY NEIGHBOR HAD THE SAME THING HAPPEN ON HIS NEXTEL/SPRINT ACCOUNT BACK IN DECEMBER. AND IS STILL TRYING TO STRAIGHTEN OUT HIS ACCOUNT WITH NEXTEL.
This report was posted on Ripoff Report on 04/04/2008 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/SprintNextel-Cell-Phone-Service/internet/SprintNextel-Cell-Phone-Service-Monthly-cutoff-of-service-due-to-fradulant-charges-on-acc-323602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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