• Report: #329550

Complaint Review: Spybot

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  • Submitted: Tue, April 29, 2008
  • Updated: Tue, April 29, 2008

  • Reported By:Watson Saskatchewan
Spybot
www.safer-networking.org Internet U.S.A.

Spybot Took my money 3 times and I still can't register and use it Internet

*Consumer Suggestion: It's Free..

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I purchased Spybot with my mastercard but was never able to activate it. Everytime I tried to register I got charged again...a total of 3 times.
Amounts were $20.66, $20.75 and $20.75.
I have since removed it from my computer

Colleen
Watson, Saskatchewan
Canada

This report was posted on Ripoff Report on 04/29/2008 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spybot/internet/Spybot-Took-my-money-3-times-and-I-still-cant-register-and-use-it-Internet-329550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

It's Free..

AUTHOR: Kale - (U.S.A.)

I'm a bit confused. Spybot is a free program, any money you provide is a 'donation'. There is nothing to activate.. Did you download Spybot from http://www.safer-networking.org or a different site? Unfortunately, there are websites out there actually charging for this free program! There are also MANY Rogue Applications that pretend to be a legit software program like Spybot, when in fact, they are 'infections' themselves and cause more damage than good.

You do have recourse:
Contact your bank and issue a Chargeback.
Contact the company that appears on your monthly statement.

"Spybot-S&D has long grown a full-time job for me and causes quite a lot of work for our volunteers. I am working hard and it is great fun to do it. Of course all the infrastructure we use causes costs, and I have got to live on something, but at the same time I believe in free software. Therefore I decided to keep Spybot-S&D free and give you the freedom to decide if and how much it is worth to you.

If you can spare a few bucks, please donate to our cause. This is purely voluntary though - if you do not donate, you will not get less support from us."
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