- Report: #381998
Report - Rebuttal - Arbitrate
Complaint Review: Spyware Doctor/PC Tools
Spyware Doctor/PC ToolsPC Tools Support Nationwide Austria
Spyware Doctor/PC Tools Software does not do what it promises in their advertismenet Internet
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It was suppose to clean and protect my computer from viruses and other malicious websites. Unfortunately it never preformed as promised. On the contrary after many attempts and e-mails back and forth my computer slowed down to a crawl. I was promised innumerable times that the problem would be fixed by thier support group, which by the way took more than a week to respond to my first complaint.
Anyhow, after they answered to my complaint we went back and forth trying to repair the problem, this went on for over a month 1/2,. all to no avail. They completely misrepresented what they claim on their advertisement.
I had no choice but to remove Spyware Dr form my computer and use another Virus software which by the way has completely healed my computer and now works great. I have requested a refund, but my request was neither answered nor given.
If you require all the correspondence to look into this matter I will forward all to you. I saved all and can share it with you.
I really do not care about the money I just wanted to report this firm to someone so that others do not fall into the same trap and fooled as I was.
Thank you for your time and consideration.
Van Nuys, California
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 10/16/2008 04:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Spyware-DoctorPC-Tools/nationwide/Spyware-DoctorPC-Tools-Software-does-not-do-what-it-promises-in-their-advertismenet-Inter-381998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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