ED Magedson – Founder
Square - Apple product Credit/Debit pmt processor3220 W. Friendly Ave Greensboro, North Carolina United States of America
Subject ----- 0.35 cent debit by Square Inc from my SunTrust bank account
cost me $36.00
Details ----- ****Please Expedite Correction of this Banking Error****
Hello Accounting Dept and or Customer Service Dept
(unavailable by phone),
On October 12, 2011 Square Inc 20111011A2 debited my newly
activated SunTrust Bank account in the amount of 0.35 cents after having made
two deposits earlier the same day of 0.08 cents and 0.27 cents. As presumably innocent (or not) as they may
have been for verification purposes, the net result of those transactions cost
me $36.00 in an overdraft charge. Since
that time I have been adamantly seeking a way to contact Square via phone and
or e-mail without any success, as you seem to purposely have no desire for your
product users to communicate with you conveniently.
Consequently, a local Apple store employee could only offer
me this route to solving a disturbing problem that I have encountered before
even getting to utilize your product... even to his surprise.
Please contact me via phone: (xxx)xxx-xxxx or e-mail:
Please provide a return e-mail phone and or fax number to
which I may copy you on my SunTrust Bank Statement evidence that proves the
error caused by Square as stated above, for your records and necessary
Feel free to call me with any relative questions you may
have. I am looking forward to doing
error-free business with your company and the Square product.
-- All to no avail - Sqaure sucks... and they owe me money!
This report was posted on Ripoff Report on 02/28/2012 04:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Square-Apple-product-CreditDebit-pmt-processor/Greensboro-North-Carolina-27410/Square-Apple-product-CreditDebit-pmt-processor-Mobile-android-iphone-payment-portable-845731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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