- Report: #214940
Complaint Review: Square Trade, Ebay, Houston Motor Cars
| Square Trade, Ebay, Houston Motor Cars 575 Market Street
San Franciso, California U.S.A. |
|
Square Trade, Ebay, Houston Motor Cars deception, invalid warranty, void contract agreement, theft, fraud San Franciso California
*Author of original report: Houston Motors, cleancashcars.com
*Consumer Comment: Houston Motor Cars and Clean Cash Cars are highly recommended.
*Consumer Suggestion: Cleancashcar and HoustonMotor Car makes good
*Consumer Suggestion: Clean Cash Car and Houston Motor Cars one and the same
*Consumer Comment: car buying tip
*Consumer Comment: car buying tip
*Consumer Comment: car buying tip
*Consumer Comment: Also bought a car from Nick
*Author of original report: Contact Texas Dept of Motor Vehicle Licensing Board for Accurate Information
*Consumer Comment: Houston Motorcars are not rip-off artisits!
*Author of original report: Warrentech Responded
*UPDATE Employee: That's not our Job.
*Author of original report: HOUSTON MOTORS FOUND GUILTY BY EBAY AND WARENTECH
*UPDATE EX-employee responds: OVER 600 CARS SOLD ONLINE,TONS OF REPEAT CLIENTELE.WE ARE DEFINITELY DOING SOMETHING RIGHT! HOUSTON MOTOR CARS HAS A GREAT REPUTATION & SERVICE RECORD
*Author of original report: Square Trade and Warrentech Responded, Nick and Houston Motors are what you expect from used car dealers.
*UPDATE Employee: MIKE WENT TO BBB, EBAY, DMV, WARRANTY CO.EVERYONE FOUND HOUSTON MOTOR CARS INNOCENT OF ANY WRONG DOING. MIKE WAS FOUND TO BE LYING AND SHORT OF PROOF.
*Author of original report: HOUSTON MOTORS FRAUDLANT PRACTICES
*UPDATE EX-employee responds: $1000 worth car was purchased for $5600 in AS-IS condition!After full disclosue of required cosmetics Mike is an unhappy camper anyway!Unfair report!
*UPDATE Employee: $1000 worth car was purchased for $5600 in AS-IS condition!After full disclosue of required cosmetics Mike is an unhappy camper anyway! Unfair report!
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Ebay claim paid only $175. Square trade mediator charge $100. but no resolve.
Auto broke down, filed square trade claim to Warrentech. Claim denied because of Pre-existing condition. I spent over $5600. on the car that now does not run plus over $800 in repairs. I spent over $500 on a warranty that is worthless.
I believe Ebay is a fault for honoring Houton Motor Cars as a Super Seller despite numerous complaints. I am not the first. Also at fault is Houston Motor Cars as a deceptive seller. I have filed compliant with BBB, and Texas Department of Transportation Motor Vehicle Division but no response.
Also at fault is Square Trade and Warrentech for fraudulant warranty that allow denial of any claim due any pre-existing condition. Basically any used car has a pre-existing fault. I started this dispute on 10/11/2005. Today one year later, I have been
take for a ride by Square Trade, Warrentech, Ebay and Houston Motors. Buyer Beware, do not buy any car from Texas, do not believe any warranty from Square Trade or Warrentech, be very carefully buying anything from Ebay, they will not help you, you are on your own.
Mike
Lincoln, Nebraska
U.S.A.
This report was posted on Ripoff Report on 10/09/2006 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Square-Trade-Ebay-Houston-Motor-Cars/San-Franciso-California-94105/Square-Trade-Ebay-Houston-Motor-Cars-deception-invalid-warranty-void-contract-agreemen-214940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Houston Motors, cleancashcars.com
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Monday, May 02, 2011
#2 Consumer Comment
Houston Motor Cars and Clean Cash Cars are highly recommended.
AUTHOR: Richard - (United States of America)
SUBMITTED: Sunday, May 01, 2011
#3 Consumer Suggestion
Cleancashcar and HoustonMotor Car makes good
AUTHOR: Onfire - (U.S.A.)
SUBMITTED: Monday, September 03, 2007
I am very happy with the outcome.
#4 Consumer Suggestion
Clean Cash Car and Houston Motor Cars one and the same
AUTHOR: Onfire - (U.S.A.)
SUBMITTED: Saturday, September 01, 2007
I would recommend to resolve any issues you are having with him by filing a complaint in Houston with Lemon Law Department for the City at 1-800-622-8682. That is the only way to have a paper trail to him. His new website is cleancashcar.com
Good Luck
#8 Consumer Comment
Also bought a car from Nick
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Tuesday, June 19, 2007
He did do things that were not 100% forthcoming in my deal (a $15,000 car) but that's why they say buyer beware. He's just another guy trying to make a buck in the used car business nothing more nothing less.
You could always go directly to an auction and buy yourself...but don't expect that to be risk free either.
#9 Author of original report
Contact Texas Dept of Motor Vehicle Licensing Board for Accurate Information
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Thursday, May 24, 2007
#10 Consumer Comment
Houston Motorcars are not rip-off artisits!
AUTHOR: Brad - (U.S.A.)
SUBMITTED: Thursday, May 24, 2007
About 3-4 days before I was scheduled to fly to Houston to pick up the car, I received a phone call from Mr. deHoyos informing me that the vehicle had developed a problem, and that I could opt out of the deal if I wished, and that he would refund all of my money. But he also said he was going to try to get the problem fixed, and that he would cover the cost even though we had signed an "AS IS" deal (at this point, they had all of my money as is usual for Ebay purchases). So, I said fine, let's see if he could get the car fixed.
When I arrived in Houston, I was dealing with Mr. Velani, who met me at the airport with the news that the Isuzu was still not running properly, and that he was not comfortable having me take it back to Maryland until it was fixed. He then offered me another car for me to use on my side trip to San Antonio at "no charge" because he was concerned that I had been inconvenienced!!
A few days later when I returned from my side trip, I met Mr. Velani at a location near the airport to exchange the loaner car for the Isuzu. Mr Velani had been told by the mechanic that the problem was solved, so I took if for a quick test drive, and the problem was still there at high speeds. When I came back from the test drive, I informed Mr. Velani that a problem still existed.
At this point, I was out of time, because I still had a return flight to MD in case something went wrong, and that flight departed in less than 2 hours. So, Mr. Velani suggested that I take the loaner car to the airport, park it at the 24 hour lot, and he would pick it up later that day. Unbelievable! These guys did everything in their power to make this deal right. I received a 100% full refund, and thankfully, for these hard working honest guys, they were able to sell the car after it was fixed for $500 more than I had agreed to pay.
In my opinion, this guy Mike from Nebraska had unreasonable expectations when buying his used car from Nick Velani. EVERYBODY should realize that there are no guarantees when buying a used car. I think this guy Mike from Nebraska probably started yelling and screaming and complaining long before he tried to work out a reasonable solution with Mr. Velani. My bet is if he had been decent and reasonable to Mr. Velani, he probably would have been handled as professionally as I was handled. The sad fact is that loud mouth jerks rarely get their way just because they yell and scream and complain; they would "get more bees with honey" as the old saying goes.
Hats off to Mr. Velani and Mr. deHoyos of Houston Motorcars. They are just two nice, decent guys trying their best to make an honest living in an industry that is loaded with shady characters. I would recommend them to my friends and family without reservation.
#11 Author of original report
Warrentech Responded
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Tuesday, January 30, 2007
I agree that it is very sad when auto dealers knowingly sell vehicles that have issues to unassuming consumers. There is a reason why auto dealers are considered one of the least trustworth professions. Due to the practices like Nick at Houston Motors; good and honest auto dealers have to overcome a bad public image.
WHAT I HAVE LEARNED.
ALWAYS READ EVERYTHING AND THE FINE PRINT.
NEVER BUY AUTO WITHOUT THIRD PARTY INSPECTION IF YOU CANNOT CHECK IT PERSONALLY.
DO NOT BELIEVE WHAT IS SAID, ALWAYS GET ANY AGREEMENTS IN WRITING, SIGNED AND DATED.
WHEN FILING A CLAIM, MAKE SURE IT IS DONE PROPERLY AND TIMELY.
DO NOT USE EBAY MEDIATORS.
JUST BECAUSE EBAY LISTS A SUPER SELLER, OR SQUARE TRADE OFFERS A WARRENTY DOES NOT MEAN THE SELLER IS GOOD OR TRUSTWORTH.
The way it sounds to me is that someone whether it be the buyer or the seller did not do what they needed to do in order to secure a honest transaction. I find it funny that I get alot of the times people angry that we wont pay for an engine on something that they got off ebay. Typically the warranty they get is a free 30 day powertrain warranty that we honor for that time period and there is no such thing as pre-existing on them. Only a 2500.00 cap on the contract.
The only time a customer is out of pocket on any of those contracts is when they decide to upgrade to a more extensive a broad termed coverage. So for anyone to be upset we would not shell out money for a new engine on a contract they got for free is kind of funny. Then again it is also dealers that knowingly sell vehicles that have issues to an unassuming consumer, that I find sad.
Suggestion to all. Check out the business before dealing with them, and the business needs to have a legal document showing the consumer has had ample time to look at the vehicle and will accept as is. These kind of issues is what gives us (independent contract moderator) headaches, because we are the one's that get screamed at and we have nothing to do with the selling, writing, or pricing on the contracts.
#13 Author of original report
HOUSTON MOTORS FOUND GUILTY BY EBAY AND WARENTECH
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Wednesday, December 13, 2006
Buyer Beware of Nick & Houston Motors.
#14 UPDATE EX-employee responds
OVER 600 CARS SOLD ONLINE,TONS OF REPEAT CLIENTELE.WE ARE DEFINITELY DOING SOMETHING RIGHT! HOUSTON MOTOR CARS HAS A GREAT REPUTATION & SERVICE RECORD
AUTHOR: Nick - (U.S.A.)
SUBMITTED: Wednesday, December 13, 2006
HOUSTON MOTOR CARS HAS TONS OF REPEAT CLIENTELE AND OVER 600 CARS SOLD SATISFACTORILY ONLINE. WE MUST BE DOING SOMETHING RIGHT ! ANYWAY GOOD LUCK TO YOU. IT IS IMPOSSIBLE TO PLEASE EVERYBODY.
THANKYOU.
#15 Author of original report
Square Trade and Warrentech Responded, Nick and Houston Motors are what you expect from used car dealers.
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Thursday, November 23, 2006
#16 UPDATE Employee
MIKE WENT TO BBB, EBAY, DMV, WARRANTY CO.EVERYONE FOUND HOUSTON MOTOR CARS INNOCENT OF ANY WRONG DOING. MIKE WAS FOUND TO BE LYING AND SHORT OF PROOF.
AUTHOR: Nick - (U.S.A.)
SUBMITTED: Wednesday, November 22, 2006
#17 Author of original report
HOUSTON MOTORS FRAUDLANT PRACTICES
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Monday, November 06, 2006
After repair were made it was obvious the engine had a knocking sound. It was inspected at Bob Howard Toyota of Edmond OK on 11/2/05 with an $7290 estimate of repairs needed.
I telephoned Nick on 10/22/05 he said he would do what ever was needed to make it right. But after two weeks and only 25 miles the car was obviously a lemon. Nick and Houston Motors failed to respond to repeated request for compensation for a misrepresented auto. Claim filed w ebay and Nick agreed to buy the car back from me if I would leave positive feedback on ebay.
Since leaving positive feedback I have not heard from Nick again despite multiple requests. I have learned of 4 other buyers who have had similar experiences w Nick & Houston Motors.
Do not trust or believe what Nick or Houston Motors says or prints. They are liars and crooks. I have only driven the car 6000miles this year and now the engine blew up. I have lost over $7000. on this auto, and yes I am very upset. I have since learned the car was stolen, taken to Mexico and possible insurance fraud by a previous owner. I do not know if Houston Motors was involved but I would not be surprised. This car should have a salvage title. I have all the documentation and records needed to pursue legal action but the costs would not be worth it. Never buy a car sight un-seen, and NEVER BUY ANYTHING FROM NICK (NAUSHAD VELANI) OR HOUSTON MOTOR CARS SUGARLAND TX.
#18 UPDATE EX-employee responds
$1000 worth car was purchased for $5600 in AS-IS condition!After full disclosue of required cosmetics Mike is an unhappy camper anyway!Unfair report!
AUTHOR: Nick - (U.S.A.)
SUBMITTED: Monday, November 06, 2006
Mike knew he was buying it at a great deal. He admitted he was car shopping for deals for over 5 months. After purchase he drove it 900 plus miles back home to save on transport expenses. After getting home without any issues, he started calling us to trade dollars for positive feedback on Ebay, threatening to ruin our 100% positive feedback with his negative comment. His blackmail was not in good spirit.
This entire report filed by him is untrue, uncalled for and biased. One bad apple spoils it for everybody else. We have changed some internal policies after running into Mike!
#19 UPDATE Employee
$1000 worth car was purchased for $5600 in AS-IS condition!After full disclosue of required cosmetics Mike is an unhappy camper anyway! Unfair report!
AUTHOR: Nick - (U.S.A.)
SUBMITTED: Monday, November 06, 2006

