• Report: #480214

Complaint Review: Square Trade Warranty

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  • Submitted: Fri, August 14, 2009
  • Updated: Fri, August 14, 2009

  • Reported By: DeanMGonzalez — Colorado Springs Colorado USA
Square Trade Warranty
www.squaretrade.com Internet United States of America

Square Trade Warranty Square Trade Warranty You will be promised the world when you sign up for a warranty and delivered nothing when the time comes to use it. This is a total scam. Colorado Springs, Colorado

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I has someone spill a drink on my laptop computer about one year ago and lost everything including the hard drive, memory, etc.  The laptop was rendered useless.  I bought a new Dell from Best Buy and immediatly looked into how I could get the laptop covered from future accidents.  I also purchased a Garmin GPS about the same time.  I called Square Trade and explained to the salesperson what had happened and he assured me that both units would be covered under not only under a similar circumstance but also against being dropped, run over, etc.  Four days ago I discovered moister had gotten under the screen of my GPS unit and because it is a touch screen it has rendered it useless.  I immediately called Square Trade andd sure enough the tech stated that my warranty did not cover this type of issue.  He went on to ask me if I had read the warranty and basically insinuated that I was an idiot for not knowing.

The experience has left me feeling as though you cannot trust a persons word anymore.  This company will promise the world to you and deliver on nothing.  I suggest you put the money you would spend on the warranty into a savings account and at least let it earn interest so that you will have SOMETHING if a problem ever arises.  Take my word and don't waist your money with this company.

This report was posted on Ripoff Report on 08/14/2009 09:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Square-Trade-Warranty/internet/Square-Trade-Warranty-Square-Trade-Warranty-You-will-be-promised-the-world-when-you-sign-u-480214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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