• Report: #239319

Complaint Review: Square Trade

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  • Submitted: Fri, March 16, 2007
  • Updated: Fri, March 16, 2007

  • Reported By:Alma Arkansas
Square Trade
575 Market Street, 10th Floor Nationwide U.S.A.

Square Trade Follow up San Francisco California

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I asked E-bay the date the user was no longer a registered user. This is the answer I got:

Subject: Re: IV=C25012 The problem you're having with your seller isn't listed [#US L66 US 05048T !12173! 111305 ?01 -00 ] (KMM248400597V15364L0KM) Received: Mar-16-07
From: eBay Customer Support Expires: May-15-07
Dear Kim,

Thank you for writing eBay in regard to Item 130069619437, sold by
'brainydeal'.

I've reviewed your report about this member. I can assure you that eBay is investigating this matter and will take appropriate action based on the results of the investigation.

Our actions may include a listing cancellation, limits on account privileges, account suspension, forfeit of eBay fees on cancelled listings, and loss of PowerSeller status. Due to eBay's Privacy Policy, we can't share specific information about the other member's account or
the actions we take. This policy protects all eBay members and ensures that your personal account history always remains private.

What can you do now?

eBay offers a process to help buyers resolve transaction issues. In most cases, we believe that you can resolve issues by communicating directly with your trading partner. To read about the steps we recommend, go to:

http://pages.ebay.com/help/tp/isgw-buyer-protection-steps.html

It is my pleasure to assist you. Thank you for choosing eBay.

Sincerely,

Dallon
eBay Customer Support
___________________________

Original Message Follows:
-------------------------

Form Message %43322% 072302
D_ID031420071329D_ID/W_ID102973537W_ID/S_ID000S_ID
Subject: IV=C25012 The problem you're having with your seller isn't
listed [#US L66 US 05048T !12173! 111305 ?01 -00 ]

User Feedback: 125
User State: ?01

Browser Info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;
{8A2A8CB2-323C-452C-8000-7051017DF4FC}; .NET CLR 1.1.4322)

Buying and Finding > Problems with sellers > The problem you're having
with your seller isn't listed

Member or Item being reported: brainydeal 10076

Message: Please let me know the date this seller was no longer a registered user. I bought an item (130069619437)that is dysfunctional and am contacting Square Trade about it. Thank you sooo much for your time. Kim

To sum it all up so far, Square Trade has pushed me to E-bay for answers and E-bay has pushed me to PayPal for answers. Waiting for rebuttal from Square Trade.
Kim

Kimberly
Alma, Arkansas
U.S.A.

This report was posted on Ripoff Report on 03/16/2007 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Square-Trade/nationwide/Square-Trade-Follow-up-San-Francisco-California-239319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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