- Report: #1152578
Report - Rebuttal - Arbitrate
Complaint Review: Square Trade
Square Trade360 3rd Street #6 san fransisco, California USA
Square Trade/SquareTrade Giving Runaround On Reimbursing Money Not Honoring Agreement San Fransisco California
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i purchased an alienware m17x from qvc.
along with that i purchased 2yrs worth of ADH warranty with square trade.
a couple days after recieving my brand new laptop, oops by accident i spilled just a tiny bit of my beverage on my keys, not even enough to get inside just enough to get the keys sticky.
so i filed a claim and they said no problem they will send out a shipping label to send it in.
after taking well over a week they accepted the claim and said they will start repairing it.
then a few days after that they said the laptop was unfixable and that they would reimburse me the $1800 for my laptop cost.
they emailed me saying
"Congratgulations! its been reimbursed into your PAYPAL!"
but no it hasnt.
so i called and they gave me a transaction number.
i called paypal and they said it wasnt even a real transaction number.
i keep calling and i keep getting the runaround from everyone at SquareTrade.
i have not recieved my reimbursement.
i am now out $250 for my warranty, my laptop and my $1800 reimbursement.
Square Trade is indeed a complete ripoff.
This report was posted on Ripoff Report on 06/06/2014 04:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Square-Trade/san-fransisco-California-94107/Square-TradeSquareTrade-Giving-Runaround-On-Reimbursing-Money-Not-Honoring-Agreement-San-1152578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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