• Report: #1152578

Complaint Review: Square Trade

  • Submitted: Fri, June 06, 2014
  • Updated: Fri, June 06, 2014

  • Reported By: PleaseHelpMeST — MONTVALE Virginia
Square Trade
360 3rd Street #6 san fransisco, California USA

Square Trade/SquareTrade Giving Runaround On Reimbursing Money Not Honoring Agreement San Fransisco California

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i purchased an alienware m17x from qvc.

along with that i purchased 2yrs worth of ADH warranty with square trade. 

a couple days after recieving my brand new laptop, oops by accident i spilled just a tiny bit of my beverage on my keys, not even enough to get inside just enough to get the keys sticky.

so i filed a claim and they said no problem they will send out a shipping label to send it in.

after taking well over a week they accepted the claim and said they will start repairing it.

then a few days after that they said the laptop was unfixable and that they would reimburse me the $1800 for my laptop cost.

they emailed me saying
"Congratgulations! its been reimbursed into your PAYPAL!"

but no it hasnt.

so i called and they gave me a transaction number.

i called paypal and they said it wasnt even a real transaction number.

i keep calling and i keep getting the runaround from everyone at SquareTrade. 

i have not recieved my reimbursement.


i am now out $250 for my warranty, my laptop and my $1800 reimbursement. 

Square Trade is indeed a complete ripoff.



This report was posted on Ripoff Report on 06/06/2014 04:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Square-Trade/san-fransisco-California-94107/Square-TradeSquareTrade-Giving-Runaround-On-Reimbursing-Money-Not-Honoring-Agreement-San-1152578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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