- Report: #847491
Report - Rebuttal - Arbitrate
Complaint Review: Square Up Inc
Square Up Inc160 GREENTREE DRIVE SUITE 101 Internet United States of America
Square Up Inc Square Inc Square Up horrible service, no phone support and they keep your money, Internet
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My main issue with this company at the current time is from a chargeback issues against me. After i was notified of this chargeback I quickly called my customer and settled it over the phone. He canceled the charge back that same day with Chase bank and provided me the confirmation number for the charge back cancelation. I quickly (same day) forwarded this to Square. This was over 6 weeks ago and I still have not heard anything other than nothing. with EVERY other payment processor i have ever used (all the major ones) this kind of issue is resolved without a couple business days. I have nothing to believe that they have either totally stolen my money or are letting it sit in an account to make them a little extra cash. Bottom line is if you actually want the money you work har to earn never ever ever use Square Up because they will find someway to screw you.....either through something like this or through all their crazy low limitations that are in small print. Square is the small print king of the payment processing world.
This report was posted on Ripoff Report on 03/02/2012 02:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Square-Up-Inc/internet/Square-Up-Inc-Square-Inc-Square-Up-horrible-service-no-phone-support-and-they-keep-your-m-847491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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