- Report: #1049894
Report - Rebuttal - Arbitrate
Complaint Review: Square
Square Deceptive, Holding on to money that was paid to them, that is owed, i supplied all the information, Internet
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I have run a charge for $10,000 thru square, i have used them before for a few hundred dollars at a time, i usually got paid within a few days, i got approved for the $10,000 charge, and square sent me a comfirmation that the funds would be in my account in one or two days. after a few days, i did not receive any money, They then asked me for alot more information, bank statements, invoiced wich i supllied, they said they would get back to me in a few days, there is no phone number, all comunication is done by e mail.after two weeks, they said my account is terminated as of this e mail, we will hold on to your money for 180 days.they had got paid from Amex, my customer called amex, but it was allready paid, i issued the customer a refunds, which is what square told me to do. So far the money has dissapeared.square is till holding on to it.
This report was posted on Ripoff Report on 05/10/2013 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Square/internet/Square-Deceptive-Holding-on-to-money-that-was-paid-to-them-that-is-owed-i-supplied-all-1049894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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