• Report: #1082441

Complaint Review: SquareTrade

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, September 06, 2013
  • Updated: Fri, September 06, 2013

  • Reported By: Jaycee — lincoln Nebraska
SquareTrade
internet, Select State/Province USA

SquareTrade purchased a warranty from the and claim was denied nationwide

*UPDATE Employee: Thanks for your feedback.

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I would like to report squaretrade warranty service as a scam and rip off. I purchased a 1year warranty from them on a flatscreen tv I bought off eBay. When I got it I called to file a claim because the ports on the back was off centered so I couldn't plug anything in. I was told that my warranty was not in effect for 45 days cause it was a used product and to try back later. After about a month and a I noticed two black spots in the corner of my tv. I called again to try filling a claim. Again I was denied. This time the told me if something was wrong with my tv I should have took it up with eBay. I don't see no purpose to buying a warranty if the don't fulfill it. I will never buy another one.


This report was posted on Ripoff Report on 09/06/2013 08:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/SquareTrade-/internet-Select-StateProvince/SquareTrade-purchased-a-warranty-from-the-and-claim-was-denied-nationwide-1082441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on SquareTrade

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Thanks for your feedback.

AUTHOR: SquareTrade - ()

Hey Jaycee,

Wow, we're so sorry to hear that you're not happy with us. We try to be as clear as possible about our coverage but it looks like this isn't the case here. For a used item purchased from eBay, we have a 45 day waiting period since the eBay Buyer Protection program will cover you for the first 45 days. I'd love to help look into your claim to see if there's anything at all that I could do to help if could email me at tiffanyhelps(at)squaretrade.com.

Again, we really sorry about this ordeal and we'd love to try to turn this around!

Regards,
Tiffany U.,
SquareTrade

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory