St. John Hardware & Implement Co.,Inc Took five tows and one year for St. John H & I to fix the real problem charging $816 for the first 4 repairs and then $1,350 for the fifth repair Moscow Idaho

It took St. John Hardware and Implement Co. Inc. over one year to figure out what was wrong with my 88 Bounder Motorhome while charging me $816 over the course of 3 months or in other words each time I tried to drive it, the Bounder had to be towed back five times at $250 each to Moscow, Idaho to St. John H & I. They charged $1350 for the fifth repair which I never authorized ten months later. I agreed to pay a total of $1398 for repairs and not $2,466 to finally get the engine running. I find this type of business practice predatorial since they are the only large engine repair facility in Moscow or Pullman. On Aug. 1 2007 I had my 88 Bounder towed to RnR RV in spokane Valley WA because it would not start. RnR RV charged $440 to get the engine running. On Sept. 10, 2007, I had my 88 Bounder towed to St. John H & I after it would not start again. RnR paid most of the $350 bill St. John H & I charged to get the engine running. I drove it to Wheatland RV storage and parked it. On Oct. 23, 2007 I tried to take the Bounder to the WSU football game and had to have it towed to St. John H & I again because it would not run. They charged $215 to get it running again. When I left WSU it would not start again on Oct. 26, 2007 and I had to pay for another tow to Moscow to St. John H& I. They charged another $161 to get it running again. On Nov. 7 I tried to take it to another football game in Pullman and the Bounder quit running and would not start again. I had it towed on Nov. 11 to St. John H & I for the 4th time. These tows should be reimbursed by St. John H & I. The Bounder was in storage in Pullman until I attempted to drive it again on Sept 17, 2008 during which it quit again and would not start. Each time the engine quit the Bounder was going uphill. St. John H & I knew this and should have replaced or repaired the gas tank on the second time they had the Bounder to repair. They charged $1,350 to get it running again. They should not charge me for the service truck because I told them the gas tank was the problem again but they sent a truck anyway who could not get the Bounder started. They should reimburse me $1,000 in towing fees because of their failure to properly repair the Bounder in Sept., 2007. I have already paid them $1,398 out of $2,466 total.

Alex
moscow, Idaho
U.S.A.