• Report: #1121594

Complaint Review: Stability HOme Protection

  • Submitted: Thu, February 06, 2014
  • Updated: Thu, February 06, 2014

  • Reported By: atoner49 — Henderson Nevada
Stability HOme Protection
1855 S. Maryland Pkwy Las Vegas, Nevada USA

Stability HOme Protection Formally First Defense Security Owner Thaddeus Gravo is a snake artist and rips customers and employees off. Las Vegas Nevada

*Author of original report: UPDATE

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This company used to be First Defense Security. Buyers beware, the owner and all his staff are told that monitronics are the best in the business, they lie. They say the police are moving to a non response system, where they are no longer prioritizing calls unless they have two way voice verification. They tell people that the police companies are mandating the two way voice verification to sell there products.

They lie to the customer by using scare tactics to get them to upgrade and pay 20.00 or more a month and lock them in a 60 month contract. They say they are local dealer for monitronics and they are nation wide when they have one office with 15 people in it located in Las Vegas NV. Thad Gravo is the biggest crook out there. Hang up if they should contact you. They have licenses in Texas, Ohio, and Pennsylvania. He is still trying to get licensed in other states.

He uses Alliance Home Protection to get sales in other states, Thad sold first defense to Alliance and when they started ripping him off he bought out his share but still uses them through monitronics... He cheats his employees on there pay and slowly nickles and dimes them so they are making less than minimun wage. He dont give you your last paycheck or he deducts alot from it to where you have nothing. Stay away from this company and its people!!!!!


This report was posted on Ripoff Report on 02/06/2014 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stability-HOme-Protection/Las-Vegas-Nevada/Stability-HOme-Protection-Formally-First-Defense-Security-Owner-Thaddeus-Gravo-is-a-snake-1121594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

UPDATE

AUTHOR: atoner49 - ()

I am the author of this report and I just wanted to set the record straight.  I posted this out of anger and it was definitely not a professional or responsible thing to do.  I thought by making up a bunch of lies and creating this report it would make me feel better.  I e-mailed Rip Off Report to take down the post after I made it but they won’t take it down.  I guess they have a policy against removing reports even if they are not true.  Stability Home Protection is a good company and I worked for them for a long time.  They don’t lie to their customers and they take good care of their employees. 

It is actually true that a lot of cities have a “non-response policy” for alarms and that a lot of cities are moving towards it.  If you google “non-response policy” you can see more information for yourself.  Stability sells a two-way voice system that verifies alarm calls.  This is important in cities that require an audio or visual verification for the police to respond.  The monitoring for two-way voice or cellular monitoring is typically higher than your traditional unverified alarm monitoring.  They don’t scare people into upgrading their alarm systems but give them an opportunity to upgrade at a reasonable rate.  Technology is always advancing and it is important to keep current with it, especially when it comes to protecting your home. 

I wish I could take back all the things I said but all I can do is tell the truth at this point.  If you are considering getting an alarm through Stability Home Protection please don't let my original post change your mind.  I feel bad about what I did and writing this update is the only thing I can do to make the situation right.

 

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