- Report: #70217
Report - Rebuttal - Arbitrate
Complaint Review: Stainsafe Companies
Stainsafe Companies354 Hiatt Drive Palm Beach, Florida U.S.A.
Stainsafe Companies Ripoff & terrible customer service will not honor their warranty Palm Beach Florida
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On March 06,2003, I received a letter stating that a new seat cushion would be mailed in 8-12 weeks. Well I called several times since then and the last time was today. The customer rep."Yolanda" states she doesn't know why but call back in two weeks. This will soon be a year since the stain occurred and this company has yet to honor their warranty.
The left hand does not know what the right hand is doing at this company. Their attitude is sorry, don't know, call in a few more weeks. I have contacted Bassett Furniture and let them know our problems, but they can't help me. I wasted $210.00 on this protection, can anyone help?
This report was posted on Ripoff Report on 10/27/2003 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stainsafe-Companies/Palm-Beach-Florida-33418/Stainsafe-Companies-Ripoff-terrible-customer-service-will-not-honor-their-warranty-Palm-70217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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