- Report: #190477
Report - Rebuttal - Arbitrate
Complaint Review: Stainsafe
Stainsafe354 Hiatt Dr, Palm Beach Gardens, Florida U.S.A.
Stainsafe Warranty Rip Off Palm Beach Gardens Florida
*Consumer Suggestion: This is how it works
*Consumer Comment: You expected a warranty service to cover the burns?
In 2005 the desser gor burnt with candles and I reported it to the company. The representative did not write muliple burns. When the service man came out and he saw athe three burns he called in and they denied the service. I wrote a letter to the office and they further denied it.
On May 6, 2006, my rail broke on the bed. I calle din the report and was told my warranty does not cover breakage of wood. While examining the damage I discovered a fault in the way it was assembled. I contacted the office and they denied the claim. I was told they can give me a service man telephone # and will have to pay out of my pocket.
I am sleeping on the floor and will have to do so until I am able to pay for that service.
Brooklyn, New York
This report was posted on Ripoff Report on 05/08/2006 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stainsafe/Palm-Beach-Gardens-Florida-33418/Stainsafe-Warranty-Rip-Off-Palm-Beach-Gardens-Florida-190477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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