- Report: #212168
Report - Rebuttal - Arbitrate
Complaint Review: Stainsafe
Stainsafe354 Hiatt Drive Palm Beach Gardens, Florida U.S.A.
Stainsafe ripoff, scam, mistreats consumers, liars. Palm Beach Gardens Florida
*Author of original report: Stainsafe
Months went by and no response from the technician regarding the part he said he would order. Finally I received the part in the mail which was wrong. I called stainsafe and was told they would not honor my claim or any future claims because I apparently mistreated my furniture. I then requested my money back and was told to send a letter in writing.
I sent a letter with no response for 6 months. Finally in May I received a letter from stainsafe stating" this letter is a letter of resolution have it notorized and send it back and we will reimburse you the cost of the sofa recliner".
Well it has been 4 months with no response to the letter I had to pay to have notorized. I have called , mailed, e-mailed and faxed 6 times. I am tired of this HEADACHE, I just want my money back.... Please help I have all documentation, names and dates.
Mira Loma, California
This report was posted on Ripoff Report on 09/21/2006 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stainsafe/Palm-Beach-Gardens-Florida-33418/Stainsafe-ripoff-scam-mistreats-consumers-liars-Palm-Beach-Gardens-Florida-212168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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