Report: #979517

Complaint Review: Stamps.com

Submitted: Sat, December 08, 2012
Updated: Tue, December 11, 2012

Reported By: Larry Bish — Kearneysville West Virginia USA

Stamps.com

Dallas, Texas United States of America

Phone:
Web: http://www.stamps.com/welcome/
Category: Mail Order Services

Stamps.com They initiated services I did not request and charged my card, then refused to reimburse me eighty dollars in charges. Dallas, Texas

*Consumer Comment: same story but...

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The web site leads you through a process that requires your financial information before you agree to the service, then charges you whether or not you complete it. In other words, if you decide you don't want the service they charge your card anyway, then refuse to fix what you think is an error. In my case I happened to be able to stop the payment but they came after me with a collections agency even though I never used the service.

This report was posted on Ripoff Report on 12/08/2012 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stampscom/Dallas-Texas-75320-2928/Stampscom-They-initiated-services-I-did-not-request-and-charged-my-card-then-refused-to-979517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

same story but...

AUTHOR: anymouse - (United States of America)

SUBMITTED: Tuesday, December 11, 2012

The same thing happened to me. I was outraged. Signed up but Never used service. No idea they were charging me for 9 months. I waited until i wasnt so angry and called them to cancel my account. Done in 20 mins or so. I asked what he could do about the bill. $120. He said he would get it down to $69. He couldnt accept my payment due to account being closed so he told me to call the accounting guys. I called them and explained my story. They waived the entire $120. Hope this helps you.