- Report: #1042898
Report - Rebuttal - Arbitrate
Complaint Review: Stamps.com
Stamps.com1990 E. Grand Ave El Segundo, California United States of America
Stamps.com Offers no value above that which you can get at the post office website. Their business model is tricking people out of their CC. Don't let them have it El Segundo, California
*Consumer Comment: Boo h*o
*Author of original report: Sorry but your rebut has little merit
*Consumer Comment: be observant
*Consumer Suggestion: You missed the info on their site.....
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Today I opened my credit card account online and saw that they had just that day pushed a temp charge through to my account. I immediately emailed them and told them that I've never once used this service and requested that they close the account, discontinue billing, and reverse the charge for a service that I never used and did NOT WANT. In truth I had no idea that this was even a subscription based service.
There is no mechanism for closing an account on their website (as any ethical subscription based company would have), and they refused to close it via email, even though the email was sent directly from my account while logged in. They also refused to credit me back for the service even though they know that I've never once used it. Taking money from people when you've done nothing for them is unethical Stamps.com.
You know a company sucks when you type [company name] REVIEW and the first link that comes up is ripoffreport. I just wish I'd typed that before typing their URL in my browser. When I filed the dispute with my credit card company, i was told that they're listed as a "telemarketer" which I think that says volumes.
This report was posted on Ripoff Report on 04/12/2013 08:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stampscom/El-Segundo-California-90245-5013/Stampscom-Offers-no-value-above-that-which-you-can-get-at-the-post-office-website-Thei-1042898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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