- Report: #831197
Complaint Review: Stamps.com
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| Stamps.com 12959 Coral Tree Place
Los Angeles, California United States of America |
|
Stamps.com Easy to enroll; EXTREMELLY difficult to cancel. Auto-charges keep coming. Los Angeles, California
*UPDATE Employee: Stamps.com Cancellation Process
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This report was posted on Ripoff Report on 01/30/2012 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stampscom/Los-Angeles-California-90066-7020/Stampscom-Easy-to-enroll-EXTREMELLY-difficult-to-cancel-Auto-charges-keep-coming-Los-831197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Stamps.com Cancellation Process
AUTHOR: StampsComCorp - (United States of America)
SUBMITTED: Monday, February 06, 2012
Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Stamps.com offers a four week no-risk trial so that you may use our online postage service and determine if the service fits your mailing and shipping needs. Please note that we DO NOT offer a "free trial" -- our trial is labeled as a "no risk trial."
To cancel the service, all you need to do is call our Customer Support center at 1-888-434-0055. No other forms or emails are needed to cancel.
From reading your comment, it sounds like you did call our Customer Support center to cancel, but your account was not cancelled.
We would like to assist you and further review your account. Could you e-mail us your full name and phone number to social(at)stamps.com?
Thanks!
Eric
Stamps.com
