- Report: #769267
Report - Rebuttal - Arbitrate
Complaint Review: Stamps.com
Stamps.com Customer "Un-Care" Internet
Furthermore, they also told me that if i wanted a credit on my postage account that i'd have to wait 13 months to get a refund... putting the blame on the repayment cycle from USPS. Although the postage may have been paid to the USPS, this is complete HORSE HOCKEY that they will not immediately refund my money if i cancel my account.
As a CFO of MULTIPLE companies, i can tell you that any non-government company has the ability to "hold in reserves" money for refunds and can and SHOULD refund IMMEDIATELY - so as to not create the bad-will that Stamps.com is creating for itself.
Shame of Stamps.com's "Customer Un-Care" strategy!!!
This report was posted on Ripoff Report on 08/25/2011 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stampscom/internet/Stampscom-Customer-Un-Care-Internet-769267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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