• Report: #988212

Complaint Review: Stamps.com

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  • Submitted: Fri, December 28, 2012
  • Updated: Wed, January 02, 2013

  • Reported By: hate a rip off — Marsing Idaho United States of America
Stamps.com
Internet United States of America

Stamps.com Do Not Give them any info! Internet

*UPDATE Employee: Stamps.com Response

*Consumer Suggestion: I found this on their homepage where they make the offer you signed up for...

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They started services I did not sign up for and will not refund any money.  That is all there is to say! Do not give them any info! They are a rip-off!

This report was posted on Ripoff Report on 12/28/2012 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stampscom/internet/Stampscom-Do-Not-Give-them-any-info-Internet-988212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Stamps.com Response

AUTHOR: StampsComCorp - (United States of America)

Hi hate a rip off,
 
Thanks for making the comment about Stamps.com and were very sorry to hear about this issue you encountered.
 
From your comment, it sounds like a Stamps.com account was somehow created with your personal information but without your knowledge.  Stamps.com takes fraud very seriously and will investigate this issue immediately.   Can you please email your name and phone number to social (at) stamps.com?
 
If our investigation determines your account was created without your knowledge, we will refund all charges.
 
Please contact us ASAP so we can start our investigation.
 
Sincerely,
Divya
Stamps.com
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#2 Consumer Suggestion

I found this on their homepage where they make the offer you signed up for...

AUTHOR: Ken - (USA)

FREE 5lb Digital ScaleAs a new Stamps.com customer you will receive a FREE 5 lb. Digital Scale. The scale is a $50 value and is yours to keep with no additional obligation. Just pay for shipping and handling (typically $9.99 or less).$25 Postage OfferAs a new Stamps.com customer you will receive $5 in free postage that you can use during your trial period.  After you complete your trial period, you are eligible for an additional $20 in postage. We will give you two $10 postage coupons. You can redeem one coupon per month once you complete your trial. If you stay with Stamps.com past the trial period, you will be charged $15.99 a month for the Stamps.com service, you can cancel your services at any time.FREE Supplies KitTo help you get started we will ship you a free Supplies Kit that includes free postage labels to use with the service (a $5 value).  However, you don't need to wait for the Supplies Kit to arrive in order to print postage. You can immediately take advantage of features such as printing shipping labels on plain paper or printing postage directly on envelopes.

Guess in your zeal to get something for nothing, you somehow missed this.

No, I don't work for them.

YOU ripped yourself off.

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