- Report: #758343
Report - Rebuttal - Arbitrate
Complaint Review: Stamps.com
Stamps.com Never refunded payment charges you whatever they claim Internet, Internet
*Author of original report: Obiviously the responder can't read
*Consumer Suggestion: Your complaint is...
I called stamps.com back a few days later to cancel my service, after being asked about 5 times if I wanted to continue on the cancel option, she FINALLY obligated and canceled my account after getting me thoroughly frustrated. She claimed that the charge was justified because I was still signed up wit the service even though i received an email explicty saying I was getting a second month for free.
After the service was canceled, I promptly called my bank back and put a dispute on the transaction. They attempted to call the company directly however they refused to allow the conversation to be recorded so my bank hung up and went through with putting in the dispute. After I had put in this dispute, I also received an email saying I'd be refunded.
I have still yet to see the $15.99 charge back in my account. My bank has temporarily credited me with the charge, and we are now waiting for a response from the company.
It has now been over a month since the original amount was taken from my account and I still haven't gotten my money back.
In short, don't believe them if they claim they'll give you for money back or a second Free month. It's all BS. The fact they won't even allow themselves to be recorded also proves they're a shady company. Don't give them anything!
This report was posted on Ripoff Report on 07/29/2011 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stampscom/internet/Stampscom-Never-refunded-payment-charges-you-whatever-they-claim-Internet-Internet-758343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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