- Report: #1045041
Report - Rebuttal - Arbitrate
Complaint Review: Stamps.com
Stamps.comInternet United States of America
Stamps.com Not illegal but Not scrupulous Internet
*UPDATE Employee: Stamps.com Response
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I did not realize -- i.e. didn't read the fine print -- I was signing up for subsequent monthly charges when I "registered" my account on line with Stamps.com. I also believed the USPS logo up there, thinking they were
connected. Clever marketing, that.
Unfortunately I did not realize that I'd been assessed $15.99 per month on my VISA card until 6 months had passed. I do not remember authorizing that subscription and told the service rep Jay that when I called the toll-free number on my cc statement.
I told Jay that I'd only used the service a couple times for packages [not saving a darn thing, in fact making those packages quite expensive!]. He was smoothly apologetic but wouldn't let me just cancel. He offered perks -- reduction in monthly fee to $9.99/month & more coupons -- but wouldn't reimburse me for my newest payment [since it reflects FUTURE service, they can't reimburse. Funny logic that].
They try to keep you as a customer by offering up these "bargains" or promises of waivers if you'd just continue. If GoInternet.net can be brought down by their shady ways perhaps Stamps.com can also be exposed.
I should've known better. I worked as a telemarketer [for the briefest time allowed by the company so I could collect my only paycheck, essentially giving notice on my first day of work at GoInternet.net in Philadelphia in 2003.
They were fined and shut down eventually].
Scams like this take advantage of peoples trust, hoping you don't read the fine print. Its a totally unnecessary service set up with the intent to bamboozle un- or half-wary folks to signing up for something they dont reallyneed. Im embarrassed, thinking I was fool-proof. All it takes is a distracting
moment and you can get hooked.
This report was posted on Ripoff Report on 04/21/2013 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stampscom/internet/Stampscom-Not-illegal-but-Not-scrupulous-Internet-1045041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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