• Report: #980684

Complaint Review: Standard Auto Care

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  • Submitted: Tue, December 11, 2012
  • Updated: Tue, December 11, 2012

  • Reported By: jawill71 — Sacramento California United States of America
Standard Auto Care
2240 Colfax St Internet United States of America

Standard Auto Care I spent over $4,600 on car repairs, the car lasted a week. Internet

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Consumer's Original Complaint :

My vehicle was misdiagnosed, paid over $4k for repairs, my vehicle still does not work and Standard Auto Care will not fix it.On Oct 6 2012, I had my 2006 Nissan Altima towed to Standard Auto Care for diagnosis. I was told by Tom, the owner, that my vehicle had a blown head gasket and 2 catalytic converters that needed to be replaced....all told over $4,000 of repairs. I decided to have the repairs done and finance the repair cost, as this is my only vehicle. I picked up my vehicle on Oct 25. On approx Oct 29,the oil light and check engine light came on in my vehicle.

I put in approx 3 quarts of oil...the oil light off, but the check engine light remained on. On Oct 30 i called Standard Auto Care and returned the vehicle to them. Tom, the owner, told me that I now had a piston ring/ rod issue that they had no way of knowing about, and that my engine would have to be rebuilt. He told me to check the oil often, and had a techician reset the check engine light. On November 1st, while driving on Interstate 80, my vehicle started to make a knocking sound and stopped.

I was stranded on the side of the freeway, and was charged over $200 to have my vehicle towed to my home. I didn't even have my car for a week and it was broken down again. All told, after paying over $4,000 for repairs and over $200 in towing fees, I am still left without a car.....and Tom, the owner of Standard Auto Care, refuses to refund my money. His only offer was to provide free labor to install a used engine if I buy one. DO NOT TRUST THIS SHOP WITH YOUR VEHICLE!!! Feel free to comment with any questions because I wouldn't want anyone to go through what I've gon through with Tom Hipp and Standard Auto Care.

This report was posted on Ripoff Report on 12/11/2012 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Standard-Auto-Care/internet/Standard-Auto-Care-I-spent-over-4600-on-car-repairs-the-car-lasted-a-week-Internet-980684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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