- Report: #949995
Report - Rebuttal - Arbitrate
Complaint Review: Stanford Who's Who
Stanford Who's Who410 Park Avenue, New York, New York 10022 Internet United States of America
Stanford Who's Who Stanford Who's Who again - wanted to cancel, no reaction to calls or emails Internet
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I clicked on a link at Linkedin, advertising some free listing for professionals. As I recently relocated, I thought any networking possibility can be valid.
I got a call (first thing) next morning from 1-6316502140 and got some questions on my background and things, considered it to be quite ok. I was promised an online profile, so why not.
Then the lady started to talk about some membership and I got overexcited and agreed. From what I understood, they were supposed to create the online profile, send it to me FOR APPROVAL, then put it online and send some welcome package. I was supposed to pay first payment in NOVEMBER and second in January (according to info over the phone), then there will be some monthly fee...so decided to give it a try.
I got the access next morning (that would be Friday 28/9) and wanted to log in, but checked Terms and conditions first. I started to feel something is not correct, for example I was not given any info about cancellation policy and other terms I didn't really like, so I declined and logged off. I tried to call the number I got (1-6316502140) but couldn't get through. Still somehow naive, I thought it's because of time difference (I am overseas)
On Monday (1st October) I found out my card was debited (although the blocation before showed some date in November, as was agreed over the phone), so I started to panic and finally did a proper research. I was not happy at all with what I found.
I called them again but without success. I left a message and asked them to call me back, because I feel the things are not in line with what I was told and I want an immediate cancellation. I replied with the same to their email. Ironically, in a minute or two I got a message that my profile has been published - WITHOUT MY AUTHORISATION. I immediately replied I did not approve it and I want to have it removed.
Since then I haven't heard from them and calling them just adds more costs to my budget, as I need to go through couple of minutes of answering machine and finally nobody answers...it leads nowhere.
So, I am filling in this report, I will send them a written statement by mail and I am considering to contact Better Business Bureau to help. Not sure how are my chances to get anything back (although from what I found they should have a written confirmation from me as the transaction is over 500$ so the contract should not be biding at all) but I am ready to give it a try. For sure I do not want to have any future contacts with them and not to be listed anywhere)
This report was posted on Ripoff Report on 10/02/2012 08:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stanford-Whos-Who/internet/Stanford-Whos-Who-Stanford-Whos-Who-again-wanted-to-cancel-no-reaction-to-calls-or-e-949995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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