- Report: #1072084
Report - Rebuttal - Arbitrate
Complaint Review: Stanley Home Warranty
Stanley Home Warranty560 Sylvan Ave #3032 Englewood Cliffs, New Jersey USA
Stanley Home Warranty Number1 WarrantyStanley Safe Club Non Responsive. Takes Money, Does Not Provide Services Englewood Cliffs New Jersey
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I purchased a plan on June 19 2013. I called Stanley Warranty as directed in the agreement on July 28, 2013 after experiencing an emergency plumbing problem. Stanley Warranty promises to "call back" within 48 hours. Customer service did call me back on Tuesday, July 30, but only promised that a contractor would contact me. After several calls back, its mid-day Thursday, August 1. The 4th day is passing and no follow up, no actions from Stanley Warranty.
This is fraud.
This report was posted on Ripoff Report on 08/01/2013 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stanley-Home-Warranty/Englewood-Cliffs-New-Jersey-07632/Stanley-Home-Warranty-Number1-WarrantyStanley-Safe-Club-Non-Responsive-Takes-Money-Doe-1072084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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