- Report: #252161
Report - Rebuttal - Arbitrate
Complaint Review: Stanley Steemer Carpet Cleaning
Stanley Steemer Carpet Cleaning1240 Jewett St. Ann Arbor, Michigan U.S.A.
Stanley Steemer Carpet Cleaning Hired for carpet cleaning. Lousy job. Did not move furniture as advertised. Claimed cat caused dirt. Adamant against satisfying disabled customer. Ann Arbor Michigan
*REBUTTAL Individual responds: Hello
*Consumer Suggestion: Sorry for your bad luck
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When his Mother finally had time she called the franchised company who had done(not) the cleaning and made an 8 am: appointment for them to inspect the job. She drove 40 miles to be there on time but they did not appear until she called the office. When they finally arrived they were adamant about not stisfying the customer and put the blame for spots on the cat while ignoring the larger dirt areas. The cat had never urinated anywhere except in his box. No one from the company would give us any satisfaction. They screwed our unemployed, disabled son out of $120.00. Never again Stanley Steemer.
This report was posted on Ripoff Report on 06/04/2007 10:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stanley-Steemer-Carpet-Cleaning/Ann-Arbor-Michigan-48104/Stanley-Steemer-Carpet-Cleaning-Hired-for-carpet-cleaning-Lousy-job-Did-not-move-furni-252161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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