- Report: #891691
Report - Rebuttal - Arbitrate
Complaint Review: Stanton Optical
Stanton Optical7811 Kingston Pike Knoxville, Tennessee United States of America
Stanton Optical buy 1 get 1 ripoff Knoxville, Tennessee
*Consumer Comment: That is crappy service
apologized and said she would call the head office first thing Monday morning when they opened and that she would make a note on my account that I would receive another free pair of glasses and she would call me back Tuesday.
After no call on Tuesday I called on Wednesday. I was again told they would call me back by the end of the day. There was no call back Wednesday or Thursday, it is now Friday June 1 and I still have no glasses. I called this afternoon and was told that my glasses are still not ready and they have no idea when they will be ready. I am over it. They refuse to give me a refund and they can't seem to get my glasses ready.
Now shortly after I ordered my glasses I told my friend about the deal at Stanton Optical and she went and ordered her
glasses and received them in a week and she loves them. I will NOT however, be referring anyone else to this company!! I am appalled at the their lack of customer service and lack of caring about their customers' needs.
This report was posted on Ripoff Report on 06/01/2012 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stanton-Optical/Knoxville-Tennessee-37919/Stanton-Optical-buy-1-get-1-ripoff-Knoxville-Tennessee-891691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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