• Report: #847244

Complaint Review: Stanton Optical

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  • Submitted: Thu, March 01, 2012
  • Updated: Thu, March 01, 2012

  • Reported By: Kathy — Centerville Ohio United States of America
Stanton Optical
Springboro Miamisburg, Ohio United States of America

Stanton Optical Does Not Deliver As Promised Miamisburg, Ohio

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I ordered two pair of glasses 5 weeks ago.  I received one pair, the cheaper of the two frames, 2 weeks after they were ordered.  I have yet to receive the other pair, and at this point, have no hope of getting them.

I have been to the store 4 times to find out when and if I will be receiving them.  The last time I was in, the employee was rude and disrespectful.  When he said he could give me no time frame for when the glasses would be in, I asked for a refund.  He replied that I had signed a contract that stated no refunds.

I think that contract is void since I didn't receive the merchandise.

I contacted their headquarters through e-mail twice, but have had absolutely no response.  Unfortunately I read the BBB reports and the consumer reports and reviews after I paid my money.  Apparently this is what they do - buy one, get one means they only make one of the two pairs, the cheaper of the two pairs.  What I got is not worth near what I paid.

This report was posted on Ripoff Report on 03/01/2012 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stanton-Optical/Miamisburg-Ohio-/Stanton-Optical-Does-Not-Deliver-As-Promised-Miamisburg-Ohio-847244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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