- Report: #847244
Report - Rebuttal - Arbitrate
Complaint Review: Stanton Optical
Stanton OpticalSpringboro Miamisburg, Ohio United States of America
Stanton Optical Does Not Deliver As Promised Miamisburg, Ohio
I have been to the store 4 times to find out when and if I will be receiving them. The last time I was in, the employee was rude and disrespectful. When he said he could give me no time frame for when the glasses would be in, I asked for a refund. He replied that I had signed a contract that stated no refunds.
I think that contract is void since I didn't receive the merchandise.
I contacted their headquarters through e-mail twice, but have had absolutely no response. Unfortunately I read the BBB reports and the consumer reports and reviews after I paid my money. Apparently this is what they do - buy one, get one means they only make one of the two pairs, the cheaper of the two pairs. What I got is not worth near what I paid.
This report was posted on Ripoff Report on 03/01/2012 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stanton-Optical/Miamisburg-Ohio-/Stanton-Optical-Does-Not-Deliver-As-Promised-Miamisburg-Ohio-847244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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