• Report: #124641

Complaint Review: Staples Office Supplies

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  • Submitted: Tue, December 28, 2004
  • Updated: Thu, July 10, 2008

  • Reported By:Biglerville Pennsylvania
Staples Office Supplies
Chambersburg, Pennsylvania U.S.A.

Staples, Staples Office Supplies REBATE OFFERS RIP OFF rebates misleading Out of 20 rebates I received nothing at all that is several $100,00's of dollars They always have an excuse or no answer at all Chambersburg Pennsylvania

*UPDATE Employee: Rebates

*UPDATE Employee: Rebates

*UPDATE Employee: Rebates

*UPDATE Employee: Rebates

*UPDATE Employee: Some easy rebates, and some not

*UPDATE Employee: If you dont know how then dont

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My husband and I have sent in rebates from Staples over the last 5 or 6 years and to date we have never received anything from them. We worked for a company that delivered to Staples so we were there almost every other day and would look around and end up buying things. They have never send money to us for rebates and we have followed them to the letter sadly it is a Staples thing all together and it is a rip off all over the country not just in PA. They will either say you didn't do it correctly or we cannot find it or no UPC label. All of which was enclosed originally and I had copies of each one I sent to them but copies are not good enough. Once you send the real thing and what they ask for you are at there mercy. Do not buy anything from Staples if you can help it and specially if they have a rebate with it. It is just a scam to get you to pay a higher price for the item and you never see the rebate.

Nora
Biglerville, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 12/28/2004 07:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Staples-Office-Supplies/Chambersburg-Pennsylvania-17325/Staples-Staples-Office-Supplies-REBATE-OFFERS-RIP-OFF-rebates-misleading-Out-of-20-rebate-124641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Rebates

AUTHOR: Bgeezy - (U.S.A.)

Stop shopping for rebates. There's the first problem. Beyond that like another employee said check for "stapleseasyrebates.com" at the bottom of your receipt. If you don't see that don't come back to staples because we can't help.
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#2 UPDATE Employee

Rebates

AUTHOR: Bgeezy - (U.S.A.)

Stop shopping for rebates. There's the first problem. Beyond that like another employee said check for "stapleseasyrebates.com" at the bottom of your receipt. If you don't see that don't come back to staples because we can't help.
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#3 UPDATE Employee

Rebates

AUTHOR: Bgeezy - (U.S.A.)

Stop shopping for rebates. There's the first problem. Beyond that like another employee said check for "stapleseasyrebates.com" at the bottom of your receipt. If you don't see that don't come back to staples because we can't help.
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#4 UPDATE Employee

Rebates

AUTHOR: Bgeezy - (U.S.A.)

Stop shopping for rebates. There's the first problem. Beyond that like another employee said check for "stapleseasyrebates.com" at the bottom of your receipt. If you don't see that don't come back to staples because we can't help.
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#5 UPDATE Employee

Some easy rebates, and some not

AUTHOR: Reese - (U.S.A.)

I have been with staples for a year and yes they do sale a lot of items with rebates, but not all rebates are associated with staples. before you get to the barcode on the rebate receipt it will eaither say stapleseasyrebate.com, or one of the vendors offering the rebate. it also gives the web address to track your rebates, and staples has no control over outside rebates. that is an issue you will have to take up with the actual issuers of the rebate. and just for future purchases from staples, if any, most software and electronic rebates are not through staples itself, but the maker of the product you are purchasing.
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#6 UPDATE Employee

If you dont know how then dont

AUTHOR: Dave - (U.S.A.)

if your having problems mailing it in then do it online, it takes 1/2 as much time and you can print out a conformation paper saying you did it....
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