Staples Offiice Very poor customer support Stroudsburg, Pennsylvania

I recently returned from our local Staples store. I had spent approximately 30 minutes browsing various color printers to replace the HP I have in my home office. I looked around constantly for some floor help, but none was visible. I selected a printer based on the description attached to the demo model and placed a a boxed new printer in my shopping cart.

 However some questions remained..."did I need to purchase the ink separately?", on the box it said "usb cable not included" ...Can I use my old one? Do I need to buy one that fits this printer?.

 So I went over to the service desk where to employees were chatting, and asked if i could get some help...they said "just a minute" and continued to talk. I proceeded to take the printer back to where I found it, and put it back on the shelf...then walked out of the store.

 Having spent 30 minutes wandering around the printer iles, and just needing a little basic help...I found their lack of interest in me as a client disturbing...particularily in this economy. I also happen to be in the market for a new office computor, as well as a laptop, and some software upgrades...maybe $2000 in office supplies. Based on theeir disdain of me as a client...I will never purchase anything else from this store. If they cannot see fit to help me promptly with a basic request which would have resulted in an immediate sale for them,...I can only imagine how poor their customer support will be if they get my money.