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  • Report: #6031

Complaint Review: Staples-Resubmission Department 01-38046

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  • Submitted: Sun, August 05, 2001
  • Updated: Sun, August 05, 2001

  • Reported By:New Rochelle NY
Staples-Resubmission Department 01-38046
P.O. Box 9013 Coppell, Tx. U.S.A.

Staples & Compaq Computer Rip-off Rebate Offer

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My name is Patricia and I am filing a complaint against Staples Office Supplies Corporation. In June of 2001, I purchased a Compaq Presario Computer Package totaling 1700.00 from a Staples store in Larchmont, New York. I usually never pay any attention to the rebate offers, but decided to comply with this one. Staples offered 150.00 rebate from their store and a 300.00 rebate from Compaq. I cut all of the upc and sku codes from the boxes, zeroxed those with the receipts that I received that day and put all of the originals in the mail and kept the copies for myself.

I was sent a post card from Staples Rebate Department telling me that they cannot honor the request due to the fact that the upc and sku barcode is not eligible for this promotion.

I don't know what my next step is being that the phone number they had on the card is never answered and when I go on-line, my information seems to never reach them.

This report was posted on Ripoff Report on 08/05/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Staples-Resubmission-Department-01-38046/Coppell-Tx-75019/Staples-Compaq-Computer-Rip-off-Rebate-Offer-6031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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