- Report: #1167578
Report - Rebuttal - Arbitrate
Complaint Review: Staples/ TOSHIBA
Staples/ TOSHIBA13013 Seminole Blvd largo, Florida USA
TOSHIBA/Staples TOSHIBA/Staples largo Florida
*Author of original report: PS
*Author of original report: Response
*Consumer Comment: A few observations...
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I am writing to report and complain about my purchase of a computer from Staples.
A friend purchased a TOSHIBA Satellite C55D-A5380 (serial number,.) It was a Birthday gift. The price was over $350. I was told that I had a one year warranty with the computer. After several months the computer broke. I took it back to Staples (Largo Mall 13013 Seminole Blvd Largo, FL 33778). I asked to speak to the manager. I was told by an associate that there was no manger. I asked the staff associates name. He refused to give me his ( clearly embarrassed of it ), he then removed his name tag, I was told to leave the store since I was not there to purchase anything and was upset. I purchased a Satellite C55D-A5380. I was told to mail it back.
I did. They sent it back a few day later. Unrepaired. I never got a reason for them returning it still broken . I called and complained and asked why it was still broken , They told me to send it back. They would pay postage. They never sent the package. I made over 50 phone calls and complained. I was told to wait and a package would be sent for me to return the computer. I have waited long enough so I resent the computer . Again they returned it unfixed.
I am complaining and would like to file a fraud complaint. Staples knowingly sold a defective computer and refused to honor the warranty. Tabatha claimed I have a warranty that they wont honor. Staples and TOSHIA have stolen over $500 from me. My time and expenses have been stolen as well. I wish to formally file charges and wish to be added to the class action lawsuit. I find it hard to believe I was am the only Staples customer that Staples and TOSHIBA have ripped off.
Please add your names to my class action lawsuit. File it with
Office of the Attorney General
PL-01 The Capitol
Tallahassee, Florida 32399-1050
Telephone: (850) 414-3990
Toll Free within Florida: 1-866-966-7226
This report was posted on Ripoff Report on 08/05/2014 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Staples-TOSHIBA-/largo-Florida-33778/TOSHIBAStaples-TOSHIBAStaples-largo-Florida-1167578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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