• Report: #1026831

Complaint Review: Staples

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  • Submitted: Mon, March 11, 2013
  • Updated: Mon, March 11, 2013

  • Reported By: Hoborider — Toney Alabama United States of America
Staples
1038 Hwy72 East Athens, Alabama United States of America

Staples Chris,Shaun Told Chris what my computer was doing and he paid no attention to what I said Athens, Alabama

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On a Thursday in the latter part of Feb I transported my laptop to the Athens Al. Store of Staples and went to the computer repair counter where Chris was working I proceeded to tell him how my computer was acting up , He didn't act as though he heard me so I said it again and he plugged something in to a USB port and then said your computer had malware and adware and virus on it and he said it would cost $149.95 to get them removed again I told him about how my computer was acting and he told me at that time when they removed the adware malware and virus that my computer would work perfectly so i took him at his word , They were supposed to keep it 3 days and they kept it 5 or 6 days brought it home still doing the same as it was when I transported there the first I took it back spoke with Shaun who fooled around with it and finally told me to bring it back the next day at 4 pm which I did and anoher feller looked at it and admitted he didn;t know how fo fix it.

I got a phone number for the corp office and talked to this fellow who told in very short terms Tough shit. 

This report was posted on Ripoff Report on 03/11/2013 07:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Staples/Athens-Alabama-35773/Staples-ChrisShaun-Told-Chris-what-my-computer-was-doing-and-he-paid-no-attention-to-what-1026831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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