- Report: #1087306
Report - Rebuttal - Arbitrate
Complaint Review: Staples
Staples2216 Hamilton Place Blvd Chattanooga, Tennessee USA
Staples Ink Cartridge Credit Chattanooga Tennessee
*UPDATE Employee: Not a scam because your unfamiliar with ink recycle program
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Staples has an ink cartridge return program wherein you can return 10 cartridges and get credit for $20 after 30 days had elapsed. I turned in my 10 artridges on 22 August and went to the store on 24 Sept to use my credit to buy some pens. I was informed that I could only use the credit to buy ink toner and I had to buy $30 worth to take advantage of the $20 credit.
When I turned in the cartridges nothing was mentioned about the credit being restricted to ink toner.
My advice is not to give your cartridges to Staples.
This is the third time I've been burned by Staples because of unclear instructions or information. It's my fault for letting it happen the third time but it won't happen again.
This report was posted on Ripoff Report on 09/25/2013 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Staples/Chattanooga-Tennessee-37412/Staples-Ink-Cartridge-Credit-Chattanooga-Tennessee-1087306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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