- Report: #439414
Report - Rebuttal - Arbitrate
Complaint Review: Staples
Staples4188 Rt 31 Clay, New York U.S.A.
Staples - UPS Are FRAUDS I shipped an original table and insured it at/with Staples, and UPS delivered it in pieces. Clay New York
*UPDATE Employee: If you didn't pay, then neither will they......
*Consumer Comment: Owner of a former Mail Boxes Etc.
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Staples and UPS are casting blame on each other and UPS states they cannot speak to me as Staples filed the claim with them. I filed the claim! A man named Barry, a Claims Representative at the Staples in Clay, NY is lying like a snake and he's had his young employees file fraudulent statements saying they did not pack the table.
They did pack it. He also states they did not want to accept it for shipment. It is now appears they are trying to blame me. Uh - what? If they didn't want to accept it, they would not have done so. He is right about one thing, and one thing only, his employee did not charge me for the boxes from the store, or packaging. I didn't know this until I filed the claim.
This table was an original, made by my father prior to his passing. It cannot be replaced. At the very least, these two companies can reimburse me for the insurance and cost of shopping ($500 plus $150).
Never, ever would I have expected UPS to treat a customer like this. They have lost my services permanently.
Can anyone help me, please? It's no longer about the value of my prized table, it is now more about doing the right thing.
Palm Bay, Florida
This report was posted on Ripoff Report on 03/31/2009 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Staples/Clay-New-York-13041/Staples-UPS-Are-FRAUDS-I-shipped-an-original-table-and-insured-it-atwith-Staples-and-U-439414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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